Responding to guests’ requests and demands is at the coronary heart of hospitality. However, a reactive tactic does not lower...
Guest
It is a single detail to meet up with consumer expectations, and very an additional to exceed them. Guest gratification...
Bernd: In the coming months, we plan to extend our multi-residence capabilities even additional, by adding multi-property configuration, reporting, and...
In our new World Resort Evaluate Benchmark Report, we analyzed in excess of 1.5 million reviews – symbolizing 50 %...
Healthy guest data is the foundation of a great guest experience. Without it, lodging operators can’t know their guests and...
All the things in hoteliering is dynamic. The techniques of yesterday are no more time appropriate nowadays.Back in the previous,...
Everything in hoteliering is dynamic. The practices of yesterday are no longer relevant today.Back in the past, accommodation businesses wouldn’t...